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Privacy Policy

Last Updated: October 20, 2026

Business Information & Contact Details

Brand Name: MAVEROLIR

Official Website: https://maverolir.com

Legal Business Name: Shenzhen Shuimuyanhua Network Technology Co., Ltd.

Business Address: Room 1204, Building C, Phase II, Excellence Baozhong Times Square, No. 15-3 Haitian Road, N23 District, Haibin Community, Xin'an Subdistrict, Bao'an District, Shenzhen, Guangdong, China

Responsible Person: Mao Jun

Privacy & Customer Service Email: service@maverolir.com

Telephone: +86 13579842596

Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM PDT

Introduction

This Privacy Policy explains how Shenzhen Shuimuyanhua Network Technology Co., Ltd., operating the MAVEROLIR online store at maverolir.com, collects, uses, shares, retains, and protects personal information when you visit our website, place an order, contact our customer service team, or otherwise interact with our services.

For questions about this policy or your personal information, please use the contact details provided at the beginning of this page.

1. Information We Collect

Depending on how you use our store, we may collect:

  • Contact and order information: Your name, email address, telephone number, billing and shipping addresses, products ordered, order history, and messages you send us.

  • Payment and transaction information: Payment method details needed to process a purchase, transaction status, and refund information. Payment information is handled through the payment services available at checkout.

  • Website information: Your IP address, device and browser information, pages viewed, interactions with our store, and information collected through cookies or similar technologies where they are used.

  • Customer service information: Details, photographs, and other information you choose to provide when asking about a product, delivery, return, refund, or order-related issue.

Please avoid sending sensitive personal information that is not necessary to resolve your request.

2. How We Use Information

We may use personal information to:

  • Process and fulfill customer orders.

  • Process payments and issue refunds.

  • Arrange shipping and delivery.

  • Handle returns and customer service requests.

  • Respond to questions and provide assistance.

  • Maintain and improve our website.

  • Detect fraud and protect our store.

  • Maintain business and transaction records.

  • Meet applicable legal and regulatory obligations.

  • Send marketing communications where permitted by law.

If you choose to receive marketing messages, we may use your contact information to send promotional communications.

You can unsubscribe using the link included in a marketing email or by contacting our customer service team.

Transactional messages related to your orders may still be sent when necessary, even after you unsubscribe from marketing communications.

3. Cookies and Similar Technologies

Our website and the services supporting it may use cookies and similar technologies to:

  • Maintain essential website functionality.

  • Support shopping carts and checkout.

  • Remember website preferences.

  • Understand website activity.

  • Improve the shopping experience.

  • Support analytics and advertising where enabled.

You can manage cookies through your browser settings and any privacy or cookie controls available on our website.

Disabling certain cookies may affect website functionality, including shopping carts, customer accounts, or checkout features.

The cookies and privacy choices available to you depend on the services and technologies enabled on our store.

4. When Information Is Shared

We may share personal information with third parties when reasonably necessary to operate our online store and fulfill customer orders.

These parties may include:

  • Shopify, which provides our ecommerce platform.

  • Payment processing providers.

  • Shipping carriers and delivery companies.

  • Warehouses and fulfillment partners.

  • Customer service providers.

  • Website hosting and technical service providers.

  • Analytics and advertising service providers, where enabled.

  • Government authorities when disclosure is required by applicable law.

For example, shipping carriers may receive customer names, delivery addresses, and contact information needed to deliver orders.

If analytics or advertising services are enabled, those providers may receive information about website activity, subject to applicable privacy requirements and customer choices.

Shopify may also process personal information when customers interact with our store.

For additional information about Shopify's privacy practices, please review Shopify's Consumer Privacy Policy.

5. International Processing

MAVEROLIR is operated by Shenzhen Shuimuyanhua Network Technology Co., Ltd., a company located in China.

Our store serves customers in the United States and may support orders from other eligible destinations.

Personal information may be accessed, stored, or processed in countries other than the country where you reside, including China, the United States, and countries where our service providers operate.

Where required by applicable law, we take appropriate steps to protect personal information transferred internationally.

6. How Long We Keep Information

We retain personal information for as long as reasonably necessary to:

  • Fulfill customer orders.

  • Provide customer service.

  • Process returns and refunds.

  • Maintain transaction and accounting records.

  • Resolve disputes.

  • Prevent fraud.

  • Meet legal and regulatory obligations.

Retention periods may vary depending on the type of information and the reason it is collected.

When personal information is no longer reasonably needed, we take appropriate steps to delete it or make it no longer identifiable, subject to applicable legal requirements.

7. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have rights to:

  • Request access to personal information we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of eligible personal information.

  • Obtain information about how your personal data is used or shared.

  • Object to or restrict certain processing activities.

  • Opt out of certain advertising-related data uses where applicable.

  • Withdraw consent where processing is based on consent.

Certain requests may be limited where we must retain information to complete transactions, maintain required records, protect security, or comply with applicable law.

To submit a privacy request, contact us using the email address provided in the Business Information & Contact Details section.

Please describe your request clearly. We may ask for information reasonably necessary to verify your identity before fulfilling it.

You may also use any privacy choices displayed on our website.

We will not unlawfully discriminate against customers for exercising applicable privacy rights.

8. Children's Privacy

Our website is intended for a general audience shopping for home and lifestyle products.

We do not knowingly seek to collect personal information online from children under the age of 13 without any consent required by applicable law.

If you believe a child has provided personal information to us, please contact our customer service team so we can review the matter and take appropriate action.

9. Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no website, electronic transmission, or information storage system can be guaranteed to be completely secure.

If you believe your account, order information, or communications involving MAVEROLIR have been compromised, please contact us promptly using the information provided at the beginning of this policy.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website services, technology, or applicable legal requirements.

The updated version will be published on this page with a revised Last Updated date.

Where applicable law requires additional notice or consent for material changes, we will take the necessary steps.